Frequently asked questions about solid cosmetics
Choosing, using, storing and travelling with your solid care: answers to the questions we are asked most.
Solid care
What is a solid care product?
A solid care product is a concentrated formula with no added water. At Balade en Provence, it is cold-made in France with short, readable formulas: the composition is detailed on every product page.
Which product should I start with?
Start with your main need: cleanse, hydrate or nourish. The 4-step face routine (cleanser, serum, day balm, night balm) is a good base, and each product page gives the formula and directions for use.
How do I use a solid care product?
The routine varies by product. Cleansers activate on contact with water. Balms, oils and serums may need gentle external warmth before application, with no flame or direct contact with a hot surface. Precise directions are given on each product page.
How should I store my solid care products?
Let them dry between uses and keep them away from standing water and heat. A suitable box or soap dish makes them easier to carry.
Can I take a solid care product travelling?
Yes. Its compact format travels easily in a suitable box. Let it dry before closing the box to preserve its texture.
From what amount is delivery free?
Delivery is free from €45 of purchases in mainland France. For other destinations, the available options and rates are shown at checkout.
Face
How do I choose my first solid face care product?
Start with your main need: cleanse, hydrate or nourish. Then check each product page to make sure the formula and texture suit your skin.
How do I use a solid face care product?
The routine varies by product. Cleansers activate on contact with water. Balms, oils and serums may need gentle external warmth before application, with no flame or direct contact with a hot surface. Precise directions are given on each product page.
How should I store my solid face care products?
Let them dry between uses and keep them away from standing water and heat. A suitable box or soap dish makes them easier to carry.
Hair
How do I choose my solid shampoo?
Choose it according to your hair type and your main need. The directions on each product page let you compare options without mixing up scent, texture and use.
How do I apply a solid shampoo?
Wet your hair and the shampoo, lather with your hands or with light passes, then massage your scalp and rinse thoroughly.
How do I store a solid shampoo?
Let it dry on a draining support, away from water splashes. For travel, only put it in a box once it is dry enough.
Body
Which solid care product should I choose for the body?
First identify the use you need and the formula’s directions. The details on each product page let you compare composition, scent and advice for use.
Can I take a solid care product travelling?
Yes. Its compact format travels easily in a suitable box. Let it dry before closing the box to preserve its texture.
How can I make a solid soap last longer?
Avoid standing water and use a soap dish that lets air circulate. A good drying phase between uses helps preserve the product.
Men
Which men’s care product should I start with?
Start with the routine you repeat most often: cleansing, shaving, hydrating or shampooing. A multi-purpose product can also simplify a first routine.
How do I use a solid care product for shaving?
Follow the directions for the product you chose, prepare the skin and use a small amount. Rinse, then let the solid dry after use.
Are solid products practical when travelling?
Their compact format makes them easy to carry. Use a suitable box and let them dry before putting them away.